Privacy Policy

Effective Date: July 9, 2022

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN OBTAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. 

The terms of this Notice of Privacy Practices (“Notice”) apply to Center for Healing One's Private Emotions PLLC dba Schuster Counseling Group, its affiliates, and its employees. Schuster Counseling Group will share protected health information of patients as necessary to carry out treatment, payment, and health care operations as permitted by law.

Schuster Counseling Group is required by law to maintain the privacy of my patient's protected health information and to provide patients with notice of my legal duties and privacy practices with respect to protected health information. Schuster Counseling Group is required to abide by the terms of this Notice for as long as it remains in effect. I reserve the right to change the terms of this Notice as necessary and to make a new notice of privacy practices effective for all protected health information maintained by the Schuster Counseling Group. Schuster Counseling Group is required to notify you in the event of a breach of your unsecured protected health information. Schuster Counseling Group is also required to inform you that there may be a provision of state law that relates to the privacy of your health information that may be more stringent than a standard or requirement under the Federal Health Insurance Portability and Accountability Act (“HIPAA”). A copy of any revised Notice of Privacy Practices or information pertaining to a specific State law may be obtained by mailing a request to the Privacy Officer at the address below.

USES AND DISCLOSURES OF YOUR PROTECTED HEALTH INFORMATION:

Authorization and Consent: Except as outlined below, the Schuster Counseling Group will not use or disclose your protected health information for any purpose other than treatment, payment, or healthcare operations unless you have signed a form authorizing such use or disclosure. You have the right to revoke such authorization in writing, with such revocation being effective once we actually receive the writing; however, such revocation shall not be effective to the extent that Schuster Counseling Group has taken any action in reliance on the authorization, or if the authorization was obtained as a condition of obtaining insurance coverage, another law provides the insurer with the right to contest a claim under the policy or the policy itself.

Uses and Disclosures for Treatment: Schuster Counseling Group will make uses and disclosures of your protected health information as necessary for your treatment. Psychiatrists, doctors, nurses, and other professionals involved in your care will use information in your medical record and information that you provide about your symptoms and reactions to your course of treatment which may include procedures, medications, tests, medical history, etc.

Uses and Disclosures for Payment: Schuster Counseling Group will make uses and disclosures of your protected health information as necessary for payment purposes. During the normal course of business operations, the Schuster Counseling Group may forward information regarding your mental health treatments and treatment to your insurance company to arrange payment for the services provided to you. Schuster Counseling Group may also use your information to prepare a bill to send to you or to the person responsible for your payment.

Uses and Disclosures for Health Care Operations: Schuster Counseling Group will make uses and disclosures of your protected health information as necessary, and as permitted by law, for my health care operations, which may include clinical improvement, professional peer review, business management, accreditation, and licensing, etc. For instance, the Schuster Counseling Group may use and disclose your protected health information for purposes of improving clinical treatment and patient care.

Individuals Involved in Your Care: Schuster Counseling Group may from time to time disclose your protected health information to designated family, friends, and others who are involved in your care or in payment of your care in order to facilitate that person's involvement in caring for you or paying for your care. If you are unavailable, incapacitated, or facing an emergency medical situation and the Schuster Counseling Group determines that a limited disclosure may be in your best interest, the Schuster Counseling Group may share limited protected health information with such individuals without your approval. Schuster Counseling Group may also disclose limited protected health information to a public or private entity that is authorized to assist in disaster relief efforts in order for that entity to locate a family member or other persons that may be involved in some aspect of caring for you.

Business Associates: Certain aspects and components of our services are performed through contracts with outside persons or organizations, such as billing, auditing, accreditation, outcomes data collection, legal services, etc. At times it may be necessary for me to provide your protected health information to one or more of these outside persons or organizations who assist me with my healthcare operations. In all cases, the Schuster Counseling Group requires these associates to appropriately safeguard the privacy of your information.

Appointments and Services: Schuster Counseling Group may contact you to provide appointment updates or information about your treatment or other health-related benefits and services that may be of interest to you. You have the right to request, and the Schuster Counseling Group will accommodate reasonable requests by you to receive communications regarding your protected health information from the Center for HOPE by alternative means or at alternative locations. For instance, if you wish appointment reminders to not be left on voice mail or sent to a particular address, the Schuster Counseling Group will accommodate reasonable requests. With such a request, you must provide an appropriate alternative address or method of contact. You also have the right to request that the Schuster Counseling Group does not send you any future marketing materials and I will use my best efforts to honor such a request. You must make such requests in writing, including your name and address, and send such writing to the Privacy Officer at the address below.

Research: In limited circumstances, the Schuster Counseling Group may use and disclose your protected health information for research purposes. In all cases where your specific authorization is not obtained, your privacy will be protected by strict confidentiality requirements applied by an Institutional Review Board which oversees the research or by representations of the researchers that limit their use and disclosure of your information.

Other Uses and Disclosures: Schuster Counseling Group is permitted and/or required by law to make certain other uses and disclosures of your protected health information without your consent or authorization for the following:

  • Any purpose required by law;

  • Public health activities as required by law in connection with public health investigations;

  • If the Schuster Counseling Group suspects child abuse or neglect, Schuster Counseling Group is mandated to report this to Oklahoma Child Welfare by law; if the Schuster Counseling Group suspects you to be a victim of abuse or neglect;

  • To your employer when Schuster Counseling Group has provided health care to you at the request of your employer;

  • To a government oversight agency conducting audits, investigations, civil or criminal proceedings;

  • A court order or court-ordered subpoena

  • To law enforcement officials as required by law if the Schuster Counseling Group believes you have been the victim of abuse or neglect. Schuster Counseling Group will only make this disclosure if you agree or when required or authorized by law;

  • To coroners and/or funeral directors consistent with law;

  • To workers' compensation agencies for workers' compensation benefit determination.

  • To first responders in the event of a medical or life-threatening emergency.

DISCLOSURES REQUIRING AUTHORIZATION:

Psychotherapy Notes: Schuster Counseling Group must obtain your specific written authorization prior to disclosing any psychotherapy notes unless otherwise permitted by law. However, there are certain purposes for which I may disclose psychotherapy notes, without obtaining your written authorization, including the following: (1) to carry out certain treatment, payment, or healthcare operations (e.g., use for the purposes of your treatment, for my own training, and to defend myself in a legal action or other proceeding brought by you), (2) to the Secretary of the Department of Health and Human Services to determine my compliance with the law, (3) as required by law, (4) for health oversight activities authorized by law, (5) to medical examiners or coroners as permitted by state law, or (6) for the purposes of preventing or lessening a serious or imminent threat to the health or safety of a person or the public.

Genetic Information: Schuster Counseling Group must obtain your specific written authorization prior to using or disclosing your genetic information for treatment, payment, or healthcare operations purposes. I may use or disclose your genetic information, or the genetic information of your child, without your written authorization only where it would be permitted by law.

Marketing: Schuster Counseling Group must obtain your authorization for any use or disclosure of your protected health information for marketing

Sale of Protected Information: Schuster Counseling Group must obtain your authorization prior to receiving direct or indirect remuneration in exchange for your health information; however, such authorization is not required where the purpose of the exchange is for:

  •  Public health activities;

  •  Research purposes provided that the Center for HOPE receives only a reasonable, cost-based fee to cover the cost to prepare and transmit the information for research purposes;

  • Treatment and payment purposes;

  • Healthcare operations involving the sale, transfer, merger, or consolidation of all or part of my business and for related due diligence;

  • Payment Schuster Counseling Group provides to a business associate for activities involving the exchange of protected health information that the business associate undertakes on my behalf (or the subcontractor undertakes on behalf of a business associate) and the only remuneration provided is for the performance of such activities;

  • Providing you with a copy of your health information or an accounting of disclosures;

  • Disclosures required by law;

  • Disclosures of your health information for any other purpose permitted by and in accordance with the Privacy Rule of HIPAA, as long as the only remuneration Schuster Counseling Group receive is a reasonable, cost-based fee to cover the cost to prepare and transmit your health information for such purpose or is a fee otherwise expressly permitted by other law; or

  • Any other exceptions are allowed by the Department of Health and Human Services

RIGHTS THAT YOU HAVE REGARDING YOUR PROTECTED HEALTH INFORMATION:

Access to Your Protected Health Information: You have the right to copy and/or inspect much of the protected health information that the Schuster Counseling Group retains on your behalf. For protected health information that the Schuster Counseling Group maintains in any electronic designated record set, you may request a copy of such health information in a reasonable electronic format, if readily producible. Requests for access must be made in writing and signed by you or your legal representative. You may obtain a "Patient Access to Health Information Form" from the Schuster Counseling Group. You will be charged a reasonable copying fee and actual postage and supply costs for your protected health information. If you request additional copies you will be charged a fee for copying and postage.

Amendments to Your Protected Health Information: You have the right to request in writing that the protected health information that the Schuster Counseling Group maintains about you be amended or corrected. Schuster Counseling Group is not obligated to make requested amendments, but Schuster Counseling Group will give each request careful consideration. All amendment requests must be in writing, signed by you or a legal representative, and must state the reasons for the amendment/correction request. If an amendment or correction request is made, the Schuster Counseling Group may notify others who work with the Schuster Counseling Group if there is the belief that such notification is necessary. You may obtain an "Amendment Request Form" from the Schuster Counseling Group.

Accounting for Disclosures of Your Protected Health Information: You have the right to receive an accounting of certain disclosures made by the Schuster Counseling Group of your protected health information after April 14, 2003. Requests must be made in writing and signed by you or your legal representative. "Accounting Request Forms" are available from the Schuster Counseling Group. The first accounting in any 12-month period is free; you will be charged a fee for each subsequent accounting you request within the same 12-month period. You will be notified of the fee at the time of your request.

Restrictions on Use and Disclosure of Your Protected Health Information: You have the right to request restrictions on the uses and disclosures of your protected health information for treatment, payment, or health care operations. Schuster Counseling Group is not required to agree to most restriction requests but will attempt to accommodate reasonable requests when appropriate. You do, however, have the right to restrict disclosure of your protected health information to a health plan if the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law, and the protected health information pertains solely to a health care item or service for which you, or someone other than the health plan on your behalf, has paid Schuster Counseling Group in full. If the Schuster Counseling Group agrees to any discretionary restrictions, the Schuster Counseling Group reserves the right to remove such restrictions as the Schuster Counseling Group finds appropriate. Schuster Counseling Group will notify you if Schuster Counseling Group removes a restriction imposed in accordance with this paragraph. You also have the right to withdraw, in writing or orally, any restriction by communicating your desire to do so to the individual responsible for medical records.

Right to Notice of Breach: Schuster Counseling Group takes very seriously the confidentiality of our patient's information, and the Schuster Counseling Group is required by law to protect the privacy and security of your protected health information through appropriate safeguards. Schuster Counseling Group will notify you in the event a breach occurs involving or potentially involving your unsecured health information and inform you of what steps you may need to take to protect yourself.

Paper Copy of this Notice: You have a right, even if you have agreed to receive notices electronically, to obtain a paper copy of this Notice. To do so, please submit a request to me at the address below.

Complaints: If you believe your privacy rights have been violated, you can file a complaint in writing with me. You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services at the below address. There will be no retaliation for filing a complaint.

Office for Civil Rights Department of HHS

Jacob Javits Federal Building 26 Federal Plaza - Suite 3312 New York, NY 10278

Voice Phone (212) 264-3313 FAX (212) 264-3039

TDD (212) 264-2355

For Further Information: If you have questions, need further assistance regarding or would like to submit a request pursuant to this Notice, you may contact the Schuster Counseling Group by phone at (405) 338-7610 or at the following address: 1409 S. Main Street Stillwater, OK 74074